PRIVACY POLICY

This Privacy Policy applies to the  https://softstory.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://softstory.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. softstory.in is a property of Tulips, Shop 4, Bh. F block, Samrajya Appts., Opp. Manav mandir, Memnagar, Ahmedabad-380052.

What Information do we collect?

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin-code, country and IP address. Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay. Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to https://softstory.in.

Demographic information.

We may collect demographic information about you, fashion style you prefer, products you intend to buy, products you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also. Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

How do we collect information?

We collect information directly from you. We collect information directly from you when you buy a product or add a product in the cart. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information from you passively. We use tracking tools like (We are adding the name of famous research tools and you can add yours) Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Where do we use your personal information?

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use information to respond to your requests or questions. We might use your information to confirm your purchase or interest in a product. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we’ll enroll you in our newsletter. We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law. What information do we share with third-parties? We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will inform you and seek permission before we do this.

How do we use your information for marketing?

We may contact you by mail, telephone, email or other electronic messaging service with offers of products, services, promotions, or information in the education and professional services sector that may be of interest to you. By providing us with your contact details you consent to being contacted by these methods for these purposes.

How do I Opt-Out from marketing e-mail?

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please click on the unsubscribe button in the email. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

What is the responsibility of Third party sites?

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. Do we use cookies? We allocate a unique identifier to your browser by using software known as a ‘cookie’, in order to provide a personalized and functional service. This software does not pass any personally identifiable information to M/S. Tulips or any other organisation, and is only used to identify your browser. Cookies store information regarding your preferences and other information specific to you and your use of our sites, which provides M/S. Tulips with statistical data for improving our website and services. Our website can read these cookies stored on your computer. You or any other person who has access to your computer can see these cookie files. Our websites use the first-party Google Analytics cookie only to track your return visits but not to identify you personally by name, email, or any other data. Our sites also use the third-party Double-click cookie to enable reporting on demographics and interests information (such as age, gender, and favoured product categories), but, again, not in any way that is associated with personally identifiable information. We also use other marketing services that use cookies to provide you with a personalized service. Again, no personally identifiable data is collected.

Will the policy be updated?

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

What is legal Jurisdiction?

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.