DOMESTIC DELIVERY

All domestic deliveries are free within the country (India).

The delivery will be taken care of by the Indian standard courier agencies and companies.

INTERNATIONAL DELIVERY

International Deliveries are chargeable and the final amount will be calculated and known to you at the time of checkout according to the final weight and volume of the package.

Duties and taxes for international orders are not included as part of the product or shipping charges. Most countries charge duties on imported items that are levied at the time of port entry and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx, etc.) at the time of your order delivery after you receive an invoice from the shipping agent.

ORDER TRACEABILITY (TRACKING)

The tracking number and link is emailed to you once the packet is dispatched. For any queries you can mail to us at sangita@softstory.in

SHIPPING TERMS AND CONDITIONS

The package is packed in our warehouse and production facility in Ahmedabad and dispatched to the given shipping address.

The shipping address needs to be correct with the accurate details which would help in delivering the package quickly in the stipulated time.

Domestic shipping time is usually 7-9 working days from the time of placing the order. International shipping takes 12-15 working days depending on the destination country.

Saturdays, Sundays and public holidays are not considered as business days for standard deliveries